Orders

Orders, from their phone to your counter.

Customers order in the Loyale app. Your team sees every order the moment it arrives and moves it along to ready: pick-up, dine-in or drive-through.

Pick-up

Order ahead, collect when it is ready.

Customers order from their phone before they arrive. Your team accepts the order, prepares it and marks it ready, and the customer sees each step in the app.

  • One place for your team Every order lands in the same place, ready to move along.
The customer home with an order being prepared
In the customer's app

Dine-in

A QR code on every table.

Each table has its own QR code. Customers scan it and order from their seat, and your staff know exactly which table to bring it to.

  • Set up per table Tables and their QR codes are set up for each branch.
Dine-in with a table QR code
In the customer's app

Drive-through

They tap I'm outside. You bring it out.

Customers save their car with its real number plate. When they arrive they tap I'm outside, and your staff see the car and the parking area.

Ordering drive-through from a shop page
In the customer's app

Details that matter

Notes on every item and every order.

No sugar. Extra napkins. Customers write it down and your team sees it, so the order comes out the way they wanted.

  • A receipt for every order Customers can see the status and the receipt in the app at any time.
An order receipt
In the customer's app

See an order travel from phone to counter.

Book a free demo and we will walk you through an order, step by step.

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